Carezza - Payment, shipping, invoicing

Shipping to Italy takes place within 2 working days from receipt of payment for the order, at the costs and with the couriers shown in the table.

The INPOST courier delivers only to lockers, not to homes. Shipments can be tracked via a link that will be sent to you by email; the courier will also send you a text message with delivery information; you can also block the package at a TNT point where you can collect it yourself.
Delivery of the goods takes place within a maximum of 2 working days from departure from our headquarters in Via Scisciana – Busto Arsizio; deliveries to "floor level" are not made. Please indicate a delivery address where someone will be available to collect the package, and be specific if necessary when completing the form during checkout where any delivery details are requested. Alternatively, you can choose INPOST and delivery to a locker, where you will have 3 days to collect the package. If you do not collect the package, you will receive a refund for the order minus €6 for return management costs.

Shipping to Europe is carried out at the costs shown in the table, via UPS courier; delivery time is a maximum of 5 working days from when the goods leave our warehouses, depending on the destination country.

We ship to non-EU European countries within 2 working days of receiving your order at the costs shown in the table, via UPS courier; delivery times are a maximum of 5 days, depending on the destination country.

If the shipment is not collected and the package is returned to us, the refund will be the amount paid minus:
- the initial shipping costs as per the table, even if unpaid;
- an additional return handling fee of €30, which is the average cost charged by a courier to return an international package;
- any import/export duties incurred by us for refusing the package.
We therefore ask you first of all for your own interest to inform yourself about the taxes that your country applies on imported goods such as socks.

Worldwide shipments are made at the costs shown in the table, via the courier UPS; delivery times do not exceed 7 days, depending on the destination country.

For US customers, you can choose between UPS and FEDEX: UPS is cheaper, FEDEX is faster, and more reliable when it comes to resolving any customs issues.

Russian Federation: For Russian legislative reasons, we cannot ship to private customers, only to companies.

If the international shipment package is not collected and the package is returned to us, the refund will be the amount paid minus:
- the initial shipping costs as per the table, even if unpaid;
- an additional return handling fee of €30, which is the average cost charged by a courier to return an international package;
- any import/export duties incurred by us for refusing the package.
We therefore ask you first of all for your own interest to inform yourself about the taxes that your country applies on imported goods such as socks.